As the UK rail network continues to
experience lengthy delays, operators are advising Scots planning to travel south over the
festive season to book ahead.While welcoming the awarding of lucrative
money for old rope franchises, the private rail operators are expressing some frustration
at actually being asked to provide services in return for enormous scads of public cash
provided.
An industry representative told the JT, "After all my years working in the
merchant banking system, I never thought when we took over the rail network that people
would actually expect to use the trains. It's knocked our return on investment projections
sideways I can tell you."
The need to book ahead was graphically illustrated with the late arrival of the
Penzance to Edinburgh service, some three weeks late. The operator, Deutsche Bank
Securities (trains) GmbH, apologised to the surviving passengers for the delay and
promised compensation (in line with the Passengers Charter) of a can of diet Coke and one
small packet of plain crisps.